Question 1

What's included with my download?

Accepted Answer

When you download one of our preset collections, you'll receive: 1. A .adjustments file, the official format used by Pixelmator & Photomator. 2. A .jpg sample image to try the presets right away. 3. A .pdf guide explaining how to import the presets into the different apps.

Question 2

How long will it take to get my presets delivered?

Accepted Answer

Your presets will be available for immediate download right after your purchase. Additionally, we'll send you a confirmation email with a download link.

Question 3

I already purchased a preset collection. How can I get my download link again?

Accepted Answer

If you need to recover a previous purchase, visit the Restore Purchases page and enter the email address you used for your purchase. We'll send you the download links for all your previously purchased preset collections.

Question 4

How do I install the presets?

Accepted Answer

We have a comprehensive installation guide for all platforms, including Mac, iPhone, and iPad. Check out our Installation Guide for step-by-step instructions.

Question 5

Do you offer refunds?

Accepted Answer

Due to the digital nature of our products, we generally do not offer refunds. However, we make exceptions for accidental duplicate purchases or similar issues. Contact us for assistance.

Question 6

What is the compatibility of the presets?

Accepted Answer

The .adjustment files are compatible with both Photomator and Pixelmator on all platforms including MacOS, iPhone, and iPad applications.

Question 7

Can I customize the presets?

Accepted Answer

Yes, the presets are fully customizable. You can adjust individual settings after applying a preset or create new ones using the purchased presets as a base.

Question 8

Can I use the presets for commercial work?

Accepted Answer

Yes, your purchase includes a lifetime license allowing both personal and commercial use. There are no additional fees or restrictions.

Question 9

What is the best way to use the presets?

Accepted Answer

The best way to use our presets is by experimenting with different settings. Adjust the intensity to get the desired effect, and feel free to mix presets for a unique style.

Frequently Asked Questions